FAQ

What payment options do you offer?

  • We accept cash, check, Visa, Mastercard.
  • For our weekly lawn mowing clients, we also offer the option to set up automatic payments with Visa, Mastercard.

Do I need to water my lawn before aeration?

  • Yes, we recommend watering the evening before your appointment. This will help our machine get more plugs and deeper plugs on your lawn.

Is there a time window of when your crews will arrive?

  • We will contact you the day before your appointment to confirm a 2-hour time window.

Do I need to be home for your services?

  • We understand that your time is valuable and we’d like to make this as convenient as possible for you. You do not need to be home, but please be sure to let us know at the time of appointment confirmation that you will not be home. We do require payment arraignments ahead of time prior to services rendered.
  • Please also be sure your gates are unlocked, and any pets are kept inside on day of appointment.

Do you offer weekly lawn mowing services?

  • Yes, we do offer weekly lawn mowing services. Our crews will arrive at your property on the same day each week to mow your lawn, trim the grass, and remove the grass clippings from your property.
  • Please be sure to not water your lawn the night before and the morning of your scheduled lawn mowing day. Please also ensure your gates are unlocked, pets are kept inside, and any obstacles are out of the way to ensure our lawn mowing crew has full access to your yard.

What happens if it rains on my scheduled lawn mowing day?

  • Our crews make every effort to complete your lawn mowing as scheduled. However, since we do service many properties within Denver and the surrounding areas, your scheduled lawn mowing may be delayed if there happens to be rain at any time during the week (Monday through Friday).
  • If your lawn mowing has been delayed due to weather, you can expect our crews the following day. If there has been too much rain during the week and we deem the grass to be too soggy, we may skip mowing that week to avoid damaging your grass with our machines.

When should I water my lawn after you apply fertilizer?

  • We recommend watering your lawn immediately or soon after our fertilizer is applied for best results.

What kind of fertilizer products do you use?

  • We offer Richlawn Pro-Rich professional formula organic fertilizer and winterizer, which is pet friendly.
  • We also offer Weed and Feed fertilizer to help fight against weeds.

What is power raking?

  • Power raking, also known as dethatching, is the process where a dethatching machine is ran over your grass to remove layers of dead grass from your lawn. This will help your lawn grow and ensure water and nutrients get to the soil.